Saturday, February 14, 2009

The Most Important Part of Any Journey...

...is the extra mile.

In your life, in your home, in your work...are you going the extra mile to make a difference in the lives of those around you? To set yourself apart from the pack? To earn the reputation you desire?

In his book "The Success Principles", author Jack Canfield discusses several companies who go the extra mile for their clients, and do so willingly. He mentions:

* an auto dealership which offers free car washes for all its clients every Saturday morning

* a company which not only sells computers but does set-up and training at the clients' homes

* a fitness equipment company which provides instruction for the new owner of every piece of equipment sold

Are you going the extra mile on your life's journey?

That is where the magic happens, where legends are created, where you set the bar higher for the rest of the world.

Monday, February 9, 2009

Are you a CEO?

Okay, that was a trick question. You are a CEO. You have been named Chief Executive Officer of "(insert name here) Incorporated".

When it comes to the game of life, you are in charge, my friend. Head honcho. Big cheese. The buck starts here.

I sincerely hope you havenot adopted the style of a CEO whom I met in December 2001. As I emceed and provided music for his company's holiday celebration, he asked for the microphone to address his team (and their spouses).

"Happy holidays everyone, thank you all for being here. Well..this year was not a very good one for us. The products we rolled out haven't taken off like we had hoped. Projections for next year don't look much better. Of course we lost (name of employee) at the 9/11 attack on the World Trade Center. But, we've got a DJ here tonight. He'll play some music and we'll have a good time"

And he handed the microphone back to me with a "Here you go, son".

I felt like I was in a Southwest Air commerical...wanna get away?!?!?

Having noticed my speechless stare, several employees approached me during the evening and let me know that this was standard protocol for their CEO. Actually, some said, he was on good behavior as he had not used profanity.

Have you ever made a snowball? A giant one? And rolled it down a hill?

What does it do? It picks up speed as it gets larger, and gets harder to stop as it thunders downward.

I had to wonder if the sorry state of this company had something to do with the attitude of this CEO. He is at the top of the hill, gathering steam and gaining momentum, packed tightly with negative energy. Apparently, it has been gathering steam for some time.

How is your corporation doing? What messages are trekking downward from the top...from you?

Perhaps the reactions of those around you speak more loudly than words.

Sunday, February 1, 2009

Were YOU a Hero Today?

Looking back a couple of weeks, the vision of passengers standing on the wings of a plane, floating in a freezing river, still shines brightly in my mind. Much has been said of the pilot (C.B. 'Sully' Sullenberger), including these words by New York City mayor Michael Bloomberg:

“His brave actions have inspired people in this city and millions around the world.”

It is one thing to say he was 'doing his job', but to glide a jet with double-engine failure to a smooth water-landing and make two trips through the plane to be sure all passengers were out before he exited the aircraft is a bit more than that for me. In a moment when panic reigned supreme, he put the lives of 154 others ahead of his own.

Were you a hero today?

Did you put the needs, or the safety, of anyone else ahead of your own? Did you put a smile on someone's face? Did you make the world a better place for a complete stranger?

If so, YOU might be a hero to someone who desperately needed one.

Feels pretty good, doesn't it?